About Us
On October 4, 1954 Douglas Kane, an orphan refugee, and his wife Betty started a business in London with one product and one customer.
UEi Test Instruments became a KANE company in 1992. Today, we’re a 2nd generation, family business in our 71st year and a global business that designs and manufactures solutions that help HVAC professionals keep homes and workplaces safe and comfortable. Most of those solutions are made in our ISO certified factories in the UK and the Republic of Korea.
We back our products with an industry-leading and award-winning commitment to customer service we call, UEi Service+ Guaranteed! - Our promise to never let our customers down.
We provide this service at our recertification center in Indianapolis, IN, an ISO/IEC 17025:2017 accredited facility that can also provide NIST certification services. Our recertification team are professional factory-trained service technicians that only use EPA protocol test gases.
All made possible by the skill and experience of our 200-strong team working hard every day around the world to deliver transparent and trustworthy support to our customers with industry-leading warranties, in-store or virtual training, knowledgeable technical phone support, and prompt recertification.